About Us

Lock+Store Singapore is a subsidiary of General Storage Company. We offer self storage and warehouse solutions in Singapore, Malaysia (Lock+Store Malaysia) and Hong Kong (The Store House Hong Kong).

Our mission is to provide affordable, safe and flexible storage and warehouse solutions tailored to the specific needs of individuals, families and businesses.

We have 15 conveniently located self storage facilities in Singapore.

Lock+Store offers individuals and businesses a comprehensive range of flexible storage solutions to meet extra storage space needs at home or in the office. We are committed to providing clean and well-lit storage facilities with wide corridors. All our storage facilities offer 24/7 access and free use of trolleys and ladders.

We made a bold new green push in 2022 with the tagline “A green and caring tomorrow with self storage”. Under this initiative, we installed solar panels and recycling stations at our flagship Chai Chee facility. We have also introduced edible gardens at the facility together with SG Gardens to optimise land use and support Singapore’s drive towards food self-sufficiency. In 2023, we started working with Vibrant Recycle to clear our cardboard waste at Chai Chee. We also introduced Alba e-waste bins at the same facility to support the responsible disposal of e-waste.

We are committed to community building and uplifting the well-being of Singaporeans and all who live here through our Corporate Social Responsibility (CSR) initiatives. We have been sponsoring a self storage unit for online crowdfunding charity Ray of Hope so they can have a base from which to distribute basic necessities to low-income families in Singapore.

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Our Mission

Our mission is to provide affordable and flexible storage and warehouse solutions tailored to the specific needs of individuals, families and businesses.

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Our Vision

Our vision is to be the preferred storage and warehouse solution provider of individuals, families and businesses in Asia.

Helen Ng , Chief Executive Officer

Helen Ng, CEO, Lock+Store

Helen Ng, who comes from a background in property development, became Singapore’s first and only female self-storage hub Chief Executive Officer when she took over Lock+Store from Mapletree in November 2010.

Before this, she was part of the senior management team at Ang Oon Hue Pte Ltd, where she oversaw Human Resource, Business Development and Marketing, and contributed to the development of Greenview Mansion, a long-term housing project in northern Singapore. During the same period, she led the turnaround of Sembawang Shopping Centre, which was subsequently sold to CapitalMall Trust in 2003. From 2004 to 2005, she managed the expansion of the Food & Beverage arm at Comfort Perth City Hotel in Australia and supervised the construction of an additional carpark block, helping establish it as a successful three-star business hotel.

A strong advocate of Corporate Social Responsibility, Helen has spearheaded multiple CSR initiatives at Lock+Store. Today, Lock+Store Singapore supports crowdfunding charity Ray of Hope. In 2022, The Store House Hong Kong was recognised as a good corporate citizen under the Caring Company Scheme organised by the Hong Kong Council of Social Service. In 2025, Lock+Store won the Social Impact Award at the Singapore Prestige Brand Award in the Established Brand category.

Helen’s leadership and industry contributions have been widely recognised. She received the Singapore Women’s Weekly Great Women of Our Time Award (Finance and Commerce) in November 2013. In April 2014, she was appointed Deputy Chair of the inaugural Self-Storage Association Asia (SSAA) - the first Singaporean to hold a key board position - and became Chair in April 2016. In 2022, she was named Executive of the Year – Building Services & Facilities at the Singapore Business Review Management Excellence Awards. She joined Ray of Hope’s Finance and Establishments Committee in September 2023 and was appointed to the charity’s Board in 2025.

Under her stewardship, Lock+Store has achieved sustained brand excellence, winning the Singapore Prestige Brand Award in both 2024 and 2025. In Hong Kong, The Store House Hong Kong earned Gold in the Services – Best Storage Facility category at Expat Living Hong Kong’s Readers’ Choice Awards in 2023 and 2024, and also received the Hong Kong Commercial Times Business Award and Famous Brand recognition in 2023.