We're here to help with your storage needs.


Quick tips to help you find a storage space quickly:

  • To rent a storage unit near you, check out our locations below

  • To schedule a viewing at any of our facilities, use our appointment booking form here

  • To learn about the cost of storing with us, submit a quotation request here

  • To estimate the amount of storaage space you need, use our 3D storage calculator here

  • To get the latest storage space updates and tips, read our blog here


If you cannot find the information you need using the resources above, fill out the feedback form. We’ll respond as soon as we can.

Please provide us with as much information as possible. Thank you.


You may also reach us at:

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mail : mycustomersupport@lockandstore.com

tel : +603-55618000 


Media Contact
For media queries, contact Leona Lo, Marketing and Customer Experience at leona.lo@lockandstore.com


Storage Facilities Near You

Give us a call for further enquiries.


Our Office

Mondays to Fridays: 9:00 AM to 6:00 PM
Saturdays: 9:00 AM to 1:00 PM
Sunday & Public holidays: CLOSED




Address: No. 5, Jalan Penyair U1/44, Off Jalan Glenmarie, Temasya Industrial Park, 40150 Shah Alam, Selangor Darul Ehsan

Tel: +603-55618000 / +6010-2103728


Petaling Jaya (coming soon in April 2024)

Address: No. 1, Jalan SS 7/2, 47301 Petaling Jaya

Tel: +603-55618000 / +6010-2103728


Sri Hartamas (viewings by appointment only)

Address: No. 4-1, Jalan 30/70a, Desa Sri Hartamas, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Tel: +603-55618000 / +6010-2103728

Frequently Asked Questions.

Your most loaded questions, unpacked.


Self Storage
Can we access our storage unit 24/7?

You can access your storage unit 24/7, including Sundays and public holidays. However, our office will be closed on Sundays and public holidays. Should you require our urgent assistance, please call the phone number provided onsite.

Do you provide pick up and moving services?

We do not provide pick up and moving services, but we can refer you to service providers who are familiar with our facility.

Do you provide trolley or tools for loading and unloading?

Yes we do. Please approach the officer assigned to assist with your move in for assistance.

Are my belongings covered by insurance?

All customers have to purchase insurance for their belongings. We offer a standard insurance package as part of the sign up process. You may also wish to purchase your own insurance in addition to what we offer.   

How secure is the storage facility?

There is a security guard onsite 24/7, including Sundays and public holidays. Our premises are monitored 24/7 by CCTV cameras.

Is there any hidden cost?

- No. Absolutely not!

What are the modes of payment?
What are the storage sizes available?

Storage units with sizes ranging from 10sf to 200sf.

How much does it cost?

- The cost depends on the size of the storage unit. Monthly rent for a small unit starts from as low as < $100."

Is there any other cost involved?

- Refundable security deposit

- One-time administrative charge

- Deposit for access card

What's the minimum storage period?

The minimum storage period is two (2) weeks.

How do I extend my storage period?

The storage contract will automatically be extended on a monthly basis unless we receive notice from you of your intention to move-out.

Is there a discount for longer term storage?

From time to time, there will be promotional discounts given for longer term storage.

What is the notice period to terminate the storage unit?

You need to inform us at least 14 days in advance when you intend to move-out.

When can I access to my storage unit?

You can access your storage unit anytime, 24 hours 7 days a week.

Is my storage unit safe?

Yes, we have 24hrs security guards*, cctv surveillance cameras and access card system to ensure that.

* Only available at Ayer Rajah, Chai Chee, Serangoon North Ave 4, Tampines and Tanjong Pagar facilities

What unit sizes are available at your warehouse?

Our warehouse space ranges from 5000 sq ft to 24,000 sq ft.

What is the minimum lease period?

The minimum lease period is 12 months.

What are the documents required?

For company: SSM DOCUMENTS, company authorisation letter and IC

For individual : IC or passport